Project ManagementStrategyLeadership
A delivery framework, built from scratch
The project management methodology that scaled Pine Media from startup to established ISP.
- Year
- 2019—now
- Role
- Methodology design · Governance
The problem
An early-stage telecoms startup growing fast with no delivery methodology, governance or reporting cadence to hold it together.
What I built
- 01Designed the delivery framework from the ground up: governance, reporting cadence, runbooks and milestone tracking.
- 02Evolved the methodology as the business matured — traditional Sprints first, then a custom five-stage Outcome-Oriented Agile model (Plan, Scope, Align, Blockers, Retrospective), now OKRs as the primary planning lens.
- 03Set up the tooling the team runs on — Notion for documentation and method, ClickUp for active delivery — with templates and reporting baked in.
Outcome
A repeatable system that gave the business a portfolio view: what's live, where it sits, who's blocked, and what comes next.
Next project
CRM transformation onto Zoho