Selected projects · 2019—now
Systems, methodology and automation built as a telecoms startup grew into an established ISP.
The project management methodology that scaled Pine Media from startup to established ISP.
From spreadsheet-based customer management to automated Zoho CRM workflows across the business.
An API chain that turns a customer order into an automatic equipment dispatch — no manual pick-and-ship.
A compliant customer onboarding flow for the Government Broadband Voucher Scheme — a process that didn't exist before.
Self-taught Deluge scripting to own the automation that keeps onboarding, billing and dispatch moving.
Wayleave and enablement projects for multi-dwelling buildings — legal, building owners, engineers and commercial stakeholders, end to end.