← All work
Project ManagementSoftware DevelopmentStrategy

GBVS voucher onboarding system

A compliant customer onboarding flow for the Government Broadband Voucher Scheme — a process that didn't exist before.

Year
2021
Role
Design · Build · Coordination

The problem

The Government Broadband Voucher Scheme required compliance and validation steps Pine Media had no process for.

What I built

  • 01Designed and built the onboarding system, including the compliance and validation steps required for claim approval.
  • 02Coordinated finance, sales and engineering through a process that previously didn't exist.

Outcome

A repeatable, compliant route to claim approval — standing up an entirely new capability.

Next project

The automation layer